STEP 1 Locate your meter box, usually found mounted on the residents home. Depending on where the service is being fed from. The meter box could be located in front, back, or either side of the home.
STEP 2 Read the number display from left to right. This is your meter reading. Meters measure kilowatts per hour. Charges are for the amount of kilowatts used. Compare that reading to what your bill states as your current or present reading.
STEP 3 Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher or lower than what is on your bill, please contact us and let us assist you in determining the problem. It is best to have your meter checked or reread as soon as possible. The larger the lapse in time. The harder to determine if there was an error made.
Meters are generally read mid-month. Preferably on the 14th, 15th, and 16th of every month. Depending on what day of the week these land on can change meter reading dates.